Tracks: Research Foundations
Experience Researcher, Airbnb
Nanako works on the anti-discrimination and in-home accessibility teams as an experience researcher at Airbnb. In this role (which she considers her dream job), she works to find ways for all users to have equal access on the platform, and limit biases from creeping in to users’ decision making processes. Her passion for equal access through technology was initially sparked when she took an assistive technologies class at Carnegie Mellon while pursuing her masters in human-computer interaction. Prior to Airbnb and making the pivot to becoming a researcher, she worked as a UX designer at small startup companies in Seattle.